Business Wire

HDI’s Training and Consulting Helps Organizations and Professionals Improve Service Management and IT Support Performance

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...
Business Insider

Global Knowledge Leads the Charge in Helping IT Professionals with New ITIL 4 Training

CARY, N.C., June 18, 2019 /CNW/ -- Global Knowledge, the world's leading provider of certified ITIL® training by AXELOS, is helping technology professionals and organizations get up to speed on ITIL 4 ...
Forbes

How IT Service Management Delivers Value To The Digital Enterprise

Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...
CIO

Salesforce brings agentic AI to IT service management

Salesforce is bringing agentic AI to IT service management (ITSM). The CRM giant is taking aim at competitors like ServiceNow with Agentforce IT Service, a new IT support suite that leverages ...